Staff Publications

Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 534093
Title Shopping for products in a virtual world : Why haptics and visuals are equally important in shaping consumer perceptions and attitudes
Author(s) Vries, Rachelle de; Jager, Gerry; Tijssen, Irene; Zandstra, Elizabeth H.
Source Food Quality and Preference 66 (2018). - ISSN 0950-3293 - p. 64 - 75.
DOI http://dx.doi.org/10.1016/j.foodqual.2018.01.005
Department(s) Chair Sensory Science and Eating Behaviour
Publication type Refereed Article in a scientific journal
Publication year 2018
Keyword(s) Endowment effect - Interface touch - Object interactivity - Online shopping - Online shopping enjoyment - Psychological ownership
Abstract Although touchscreens are quickly becoming the primary means of accessing content online, research into influences of touch interfaces on online consumer perceptions and behaviors is at present limited. This study investigated whether varying the degree of interface touch (i.e., ‘direct’ touchscreen vs. ‘indirect’ mouse) elicits differences in perceived psychological ownership and endowment of chosen products – taking into account potential moderating roles of object interactivity (i.e., static 2D vs. rotating 360° 3D product images) and autotelic “Need For Touch” [NFT], as well as additional effects on online shopping enjoyment. Findings from an online grocery shopping experiment confirm a meaningful interaction between touchscreen interfaces and high interactivity images in increasing ownership feelings and subsequent product valuations across food product types. Results showed no evidence for a main effect of interface touch nor moderating role of autotelic NFT on perceived psychological ownership. However, both interface touch and object interactivity predicted online shopping enjoyment independent of product category, with individuals – especially those high in autotelic NFT – experiencing greater enjoyment within the touchscreen and high interactivity conditions respectively.
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