Online document ordering


Nederlandse versie

Reading and borrowing books is free if you come to one of the Wageningen UR Library locations. At these libraries you can also make photocopies of library materials at very low cost.

However, if you can't come to the library, you can use the document delivery service that Wageningen UR Library offers for items from its collection.

Please note This is a fee-based service. Below you will find an overview of the charges.

Through this web site, you can send in requests for book loans and photocopies using an online form.

Who can order?

Photocopies can be ordered by Wageningen UR staff and students, Dutch and foreign libraries as well as by individuals from any country in the world except the Netherlands *).
Requests for book loans will be honoured only if made by Wageningen UR staff and students, libraries in the Netherlands or libraries in other European countries.

*: Private persons in the Netherlands should contact the library of their organization or institute or their local public library.

Conditions for online ordering

If you want to use the online service to request book loans or order photocopies, the following conditions must be met:

  1. You must be registered as a borrower of Wageningen UR Library.
    All Wageningen UR staff and students are automatically registered as borrowers.
    Others can register by filling out a borrower registration form.

    You can also register at the lending desk of one of the Wageningen UR Library locations.

  2. You must be logged in to My Library. If you don't have a My Library account yet, you can set it up now.

  3. The e-mail address that you used to register for My Library and the e-mail address in our borrowers register must be the same.

    NoteIf you need to check the data in your borrower's registration record, please contact our Service Desk.

How does it work?

  1. Through the Wageningen UR Library SFX service
    When you are using the Wageningen Catalogue or one of the SFX-enabled bibliographic databases in the Wageningen Desktop Library, click the SFX button button and choose the option 'Request this publication from Wageningen UR Library'. Then follow the instructions on the screen. Help is available.
  2. By clicking the "request a copy" link
    In some of the databases in the Digital Library you will not see an SFX-button with each record, but a link 'request a copy' or (in Dutch) 'aanvragen' will appear in the upper right corner of the record. Click this link, then follow the instructions on the screen.
  3. By filling out an empty request form
    If you have a reference from some other source, you can fill out an empty request form. You can use one of the forms below:
    • loan or photocopy request for a book (or part of a book)
    • photocopy request for a journal article

    N.B. In these forms, you will have to provide all the data on the requested document yourself, which can easily lead to mistakes. We therefore recommend you to try to look up the book or journal in our catalogue and order your document through the SFX button button.

NoteIf you have any problems with the ordering process, please contact the Service Desk.

What if we don't have it?

In case the book or article requested can not be delivered from our collections, requests made by Wageningen UR staff and students will automatically be processed through the Dutch Inter Library Lending Service.

Charges for loans and photocopies from other libraries through Inter Library Lending will be determined by these libraries.

Charges

As from 1 July 2009

Document delivery from the Wageningen UR Collection
User categoryLoansPhotocopiesRush service
Wageningen UR stafffree1-10 pages € 6.50
Each additional page € 0.65
1-10 pages € 13.00
Each additional page € 1.30
Wageningen UR students€ 6.50 per volume1-10 pages € 6.50
Each additional page € 0.65
1-10 pages € 13.00
Each additional page € 1.30
Netherlands - non-profit organizations € 6.50 per volume1-10 pages € 6.50
Each additional page € 0.65
1-10 pages € 26.00
Each additional page € 2.60
Netherlands - profit organizations€ 13.00 per volume 1)1-10 pages € 13.00 1)
Each additional page € 1.30 1)
1-10 pages € 26.00 1)
Each additional page € 2.60 1)
Europe - libraries and institutions17.00 per volume1-10 pages € 13.00
Each additional page € 1.30
1-10 pages € 26.00
Each additional page € 2.60
Libraries and institutions outside EuropeNot possible1-10 pages € 13.00
Each additional page € 1.30
1-10 pages € 26.00
Each additional page € 2.60

1) VAT excluded.

Invoices

Invoices will be issued monthly. You will find instructions for payment on the invoice.
If you have any questions or problems, please contact the Service Desk, tel: +31 317 486666.

send an e-mail to the Service Desk Wageningen Digital Library, 30 June 2009