Staff Publications

Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 522726
Title The Interaction of Control Systems and Stakeholder Networks in Shaping the Identities of Self-Managed Teams
Author(s) Annosi, Maria Carmela; Foss, Nicolai; Brunetta, Federica; Magnusson, Mats
Source Organization Studies 38 (2017)5. - ISSN 0170-8406 - p. 619 - 645.
DOI https://doi.org/10.1177/0170840616679454
Department(s) Business Management & Organization
Publication type Refereed Article in a scientific journal
Publication year 2017
Keyword(s) managerial control - organizational control - organizational identity - team identity
Abstract

Team identity has received little research attention even though an increasing number of firms are moving to team-based organizations and there is evidence that teams form identities. We explore the extent to which team identity can be institutionalized as a central organizing principle of team-based firms. We argue that managerial and stakeholder interventions shape the self-construction of team identity as well as the team’s commitment to specific work objectives. We also suggest that team identity becomes isomorphic to organizational identity because of pressures related to: (1) the presence of a dense network of managers and stakeholders, which orients teams towards a focus on certain aspects of the higher-order identity; (2) the use of team routines and regular feedback loops, which force alignment with the organizational identity; and (3) the use of coordinating roles aimed at promoting, ratifying and reinforcing the convergence of identity within the team. We analyse multiple cases from a major multinational corporation in the telecommunications industry, which we examine through the lens of a multi-level model of controls involving the micro, meso and macro organizational levels. We expand and refine the model in the process.

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