Staff Publications

Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 549997
Title Consumer reactions to unfamiliar technologies: mental and social formation of perceptions and attitudes toward nano and GM products
Author(s) Feindt, Peter H.; Poortvliet, P.M.
Source Journal of Risk Research (2019). - ISSN 1366-9877
DOI https://doi.org/10.1080/13669877.2019.1591487
Department(s) WASS
Strategic Communication
Publication type Refereed Article in a scientific journal
Publication year 2019
Keyword(s) focus groups - genetic modification - labeling - Nanotechnology - risk perception - trust
Abstract

Using focus groups, the research analyses the mental and social processes through which consumers form perceptions and opinions about unfamiliar technologies and the derived products, taking the perception of nanotechnology and nano-products, GM and GM products as example. Our findings suggest that limited understanding of the technological principles and lack of (visible) products prevent the formation of experience-based attitudes and behavioral intentions. In this context, consumers interpret and assess cognitive interventions such as product labels or product information, as well as the trustworthiness of unfamiliar information sources, based on heuristic clues, association, mutual reassurance and previous attitudes. The established determinants of technology risk perception (e.g. knowledge, social norms, perceived risks and benefits and controllability) were the subject of constant deliberation and negotiation among participants. Consequently, the perception of risk and technology communication interventions might vary greatly across different locations and segments of the public, complicating risk communication and trust-building.

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