Staff Publications

Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 562104
Title Individual goals and social preferences in operational decisions : Behavioural insights from transport planning
Author(s) Hofstra, Nienke; Dullaert, Wout; Leeuw, Sander De; Spiliotopoulou, Eirini
Source International Journal of Operations and Production Management 39 (2019)1. - ISSN 0144-3577 - p. 116 - 137.
DOI https://doi.org/10.1108/IJOPM-11-2016-0690
Publication type Refereed Article in a scientific journal
Publication year 2019
Keyword(s) Behavioural operations management - Case study - Decision making - Social preferences - Transport planning
Abstract

Purpose: The purpose of this paper is to develop propositions explaining the influence of individual goals and social preferences on human decision making in transport planning. The aim is to understand which individual goals and social preferences planners pursue and how these influence planners’ decisions. Design/methodology/approach: Propositions are developed based on investigation of decision making of transport planners in a Dutch logistics service provider using multiple data collection methods. Findings: The study shows how decision making of transport planners is motivated by individual goals as well as social preferences for reciprocity and group identity. Research limitations/implications: Further research including transaction data analysis is needed to triangulate findings and to strengthen conclusions. Propositions are developed to be tested in future research. Practical implications: Results suggest that efforts to guide planners in their decision making should go beyond traditional (monetary) incentives and consider their individual goals and social preferences. Moreover, this study provides insight into why transport planners deviate from desired behaviour. Originality/value: While individual decision making plays an essential role in operational planning, the factors influencing how individuals make operational planning decisions are not fully understood.

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