Staff Publications

Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 562193
Title Managing the last mile of the supply chain for spare parts : Gestión de la última milla de la cadena de suministro para piezas de repuesto
Author(s) Minguela-Rata, Beatriz; Leeuw, Sander de
Source Universia Business Review 39 (2013). - ISSN 1698-5117 - p. 104 - 117.
Publication type Non-refereed article in scientific journal
Publication year 2013
Keyword(s) Do it yourself repair - Last mile - Spare parts - Supply chain
Abstract

In this paper we investigate the last mile of the supply chain for spare parts that consumers use for Do It Yourself (DIY) repair activities. We deploy a survey among Dutch consumers to identify preferred delivery methods and part ordering characteristics. We find a general willingness among Dutch consumers to perform DIY repair activities. Consumers furthermore prefer spare parts delivered directly to their house. Preferred part ordering characteristics depends on situational characteristics such as age and parts criticality.

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