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Staff Publications

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    'Staff publications' is the digital repository of Wageningen University & Research

    'Staff publications' contains references to publications authored by Wageningen University staff from 1976 onward.

    Publications authored by the staff of the Research Institutes are available from 1995 onwards.

    Full text documents are added when available. The database is updated daily and currently holds about 240,000 items, of which 72,000 in open access.

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Record number 562200
Title Towards a reference mission map for performance measurement in humanitarian supply chains
Author(s) Leeuw, Sander De
Source In: Collaborative Networks for a Sustainable World - 11th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2010, Proceedings. - Springer (IFIP Advances in Information and Communication Technology ) - ISBN 9783642159602 - p. 181 - 188.
Event 11th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2010, St. Etienne, 2010-10-11/2010-10-13
Publication type Contribution in proceedings
Publication year 2010
Keyword(s) balanced scorecard - humanitarian logistics - humanitarian supply chain management - mission maps - Performance measurement

Research on performance measurement in humanitarian supply chains is scant. Experiences with developing performance measures in commercial environments show that it is particularly important to understand linkages between higher level goals and performance measurement, for example through using strategy maps in for-profit organisations or mission maps in non-profit organisations. In this article, we use literature and four mini-case studies in humanitarian organisations to develop a reference mission map for a humanitarian supply chain. This reference mission map may be used by humanitarian organisations to develop an organisation specific mission map for their supply chain.

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